Employee Assistance Programs (EAP)

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An Employee Assistance Program (EAP) is a confidential, short-term counselling and support service provided by employers to help staff navigate personal and work-related challenges. It’s designed to promote wellbeing, reduce stress, and support mental health so that employees can thrive both inside and outside the workplace.

EAPs can cover a wide range of issues, including stress, anxiety, relationship concerns, workplace conflict, grief, trauma, and practical life challenges. Sessions are typically funded by the employer, making it easy and accessible for staff to reach out for support when they need it most.

While many EAPs can feel generic or “one-size-fits-all,” we take a more personal and evidence-based approach.  At The Mind Lab we offer:

• Specialist Stress and Trauma Expertise – Our psychologists and counsellors are highly trained in therapies such as EMDR, CBT, and ACT, bringing advanced skills in working with trauma and high-pressure workplace environments.
   
• Warm, Human Connection – We go beyond ticking boxes. Employees often tell us that we’re approachable, down-to-earth, and genuinely invested in their wellbeing.
   
• Tailored Support – We recognise that no two workplaces (or people) are the same. We adapt our support to the culture, needs, and goals of your team.
   
• Beyond Crisis Management – Our focus is also on long-term resilience and helping staff feel supported to thrive, not just survive.
   
• Confidential and Seamless – Employees can trust that their sessions are private, and employers can feel confident that staff wellbeing is in good hands.
   

The result? A service that not only supports employees in difficult times but also builds stronger, healthier workplaces.

We are proud to partner with organisations who value the wellbeing of their people. Current EAP partners include: 

• Cherratta Lodge
• Gaia Resources
• Acacia Connection
• Telus Health